Access the Certificate Section

Log in to your account and go to your Event Dashboard. Click on Certificates, then click Make Template.

Choose or Upload a Template

You will be presented with a selection of professional certificate designs. Click Select Template to choose one from the list.

Alternatively, if you already have a certificate designed in software such as Adobe Express or Canva, click the Upload Own Template button. The following image formats are accepted:

• .jpg
• .jpeg
• .png
  
  

⚠ If uploading your own template, ensure there is enough blank space in the design for the participant name to be auto-filled.

Enter Template Details

Give the template a name that is easily identifiable, such as Delegate Certificate. Then choose whether the template is intended for Delegates or Faculty. This helps organise templates for different certificate types. Click Next to continue.

Customise the Certificate

Click Start Editing. The template will be pre-filled with your event details. The name placeholder is provisionally shown as Joe Bloggs. You can customise the template in the following ways:

• Select any text element and drag it to the desired position
• Adjust font style and size using the controls on the right side panel
• Click Add New Text Field to add or restore a text field
• Upload logos and signatures using the upload option
• Drag and resize logos by clicking on them and dragging the handles
• Delete placeholders you do not need

Once you are satisfied with the design, click Save.

Preview and Manage Templates

Your template is now saved and a preview will be displayed. From this screen you can:

• Download a PDF version of the preview
• Continue editing the template
• Create additional templates

You can view, edit, or delete all saved templates in the View / Edit / Delete Templates section of your Event Dashboard.

ⓘ You can create as many certificate templates as you require. You may need additional templates for different ticket categories.

⚠ Issuing certificates and feedback forms is covered in a separate how-to guide. Click here to view